On this page you'll find a selection of common questions and answers. If you can't find what you're looking for on this plage then please feel free to get in contact with us here.
Most items on our website are kept in stock at all times, if your item is available in stock your delivery will be most likely be less than 5 working days. However if your item is not in stock we will contact you to give you an estimated delivery time.
Yes we have a showroom within our distribution warehouse where you can come and see our stoves on show. We also have flue pipes and fittings available to complete your purchase. Our opening hours are Monday to Friday 9.00 am to 5.00 pm and Saturday 9.00 am to 12.30 pm.
Yes, collections are welcomed and can be arranged by email or telephone.
Yes you can pay cash or card on collection.